reception area

People come to us with lots of issues. All them them different in content and the impact it has on their day to day lives

Some may have money or benefit issues, while others are facing housing or employment problems.

They may be thinking about legal advice, need help with health problems or have been misled by something they’ve seen or purchased.

Others may be facing a crisis or just considering options.

Our Goal is to help everyone find a way forward…

No matter who you are, what your situation is, or whatever problems you may face. We:

  • Value diversity
  • Promote equality
  • Challenge discrimination wherever we see
  • Campaign to improve the policies and practices that affect people’s lives

Our Managers

Find out about our management structure.

Our Trustees

Find out more about who our trustees are.

Our Ethos

Find out what we value.

Our Partners

We work in partnership with organisations and agencies from all sectors, at a national and regional level.

Annual Reports

Read our latest annual report online.

Our Policies

Find out how we protect your information.

Search

Search for articles in our search section if you can’t find what you’re looking for.

The difference we can make together

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We helped overall 4700 local people between April 23 and March 24
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We helped overall 6075 local people between April 22 and March 23
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We helped our clients with 16,900 new issues between April 23 and March 24
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We helped our clients with 20,712 new issues between April 22 and March 23
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We secured £3,991,183 income gains between April 23 and March 24
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We secured £3,448,014 income gains between April 22 and March 23

Volunteer with
Citizens Advice

21,300 highly trained volunteers support the delivery of our service. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun. We have a range of roles in local Citizens Advice and Witness Service, want to find out more?

Volunteer With Citizens Advice Swansea Neath Port Talbot