Our volunteers provide a wide range of support which can include meeting and greeting clients; helping people to identify issues and available options; and providing detailed advice on rights and responsibilities. We also have opportunities for volunteer social media campaigners, translators and of course, trustees.
We really value the time and commitment given by our volunteers, and we do our best to offer the support and guidance our volunteers need from us in return. All volunteers are provided with initial induction and diversity training. This is then followed by tailored training to meet individual needs, and includes workshops, observations and self-study/e-learning. In addition, there is regular ongoing training available to all paid and volunteer staff, and all volunteers are assigned a supervisor who will provide support and guidance in their role.