Advicelink Cymru

This service is funded by Welsh Government to tackle poverty across the region of Swansea Neath and Port Talbot by providing access to services for clients and our partners.

The project aims to tackle poverty by targeting some of the groups and communities furthest from access to services.

Swansea Bay University Health Board

The service has 2 parts:

Community Focussed Generalist Advice:

Providing guidance on benefits, debt, housing, employment, discrimination and education with more specific advice on benefit and debt issues.

We can assist with;

  • Benefit checks and applications, challenges and appeals
  • Rescheduling payment of bills and loans
  • Negotiating with creditors and dealing with bailiffs
  • Employment rights
  • Education
  • Immigration
  • Discrimination

Specialist Advice


  • We have a team of debt advisers working across the region with various partners and agencies who support some of our clients.
  • We provide specialist help, shaping realistic budgets and agreeing and negotiating with creditors over repayments. We can also advise on bankruptcy and Debt Relief Orders.

Welfare Benefit

  • Our advisers provide advice on Tribunal and upper tier appeals. We may also be able to attend hearings and make representation for clients depending on their circumstances.