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Self Help Tool
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Self Help Tool

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Welcome to the Self Help Tool! Whether you’re dealing with legal issues, benefits, work, money, housing, or anything else, we’re here to help. Answer a few quick questions, and we’ll guide you to the right Citizens Advice resources—step by step.
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User Started*
What do you need help with?*
What benefit issue do you need help with?
What debt and money issue do you need help with?*
What immigration topic do you need help with?*
What family topic do you need help with?*
What legal issue do you need help with?*
What consumer issue do you need help with?*
What health issue do you need help with?*
What do you need help with in Housing?*
What work issue do you need help with?*
Personal Injury
What do you need help with under 'health issues'?*
What parking ticket issue do you need help with?*
What civil rights issue do you need help with?*
What legal system issue do you need help with?*
Discrimination applies to?*
What do you need help with under 'Living together, marriage and civil partnership'?*
What do you need help with under 'How to separate'?*
What do you need help with under 'Sorting out money when you separate'?*
What do you need help with under 'Sorting out your home when you separate'?*
What do you need help with under 'Making agreements about your children when you separate'?*
What do you need help with under 'Death and wills'?*
What do you need help with under 'Gender violence'?*
What do you need help with under 'Children, young people and parenting'?*
What do you need help with under 'Looking after people'?*
What do you need help with under 'Education'?*
What do you need help with under 'Applying to the EU Settlement Scheme'?*
What do you need help with under 'Getting visas for family members'?*
What do you need help with under 'Getting a visitor visa'?*
What do you need help with under 'Getting British citizenship'?*
What do you need help with under 'Benefits, services and your immigration status'?*
What do you need help with under 'Online immigration status'?*
What do you need help with under 'Problems with a visa'?*
What do you need help with under 'Asylum and refugees'?*
What do you need help with under 'Trafficking'?*
What do you need help with under 'Deportation and living in the UK illegally'?*
What do you need help with under 'Windrush scheme'?*
What do you need help with under 'Get help'?*
What do you need help with under 'Health and Care Worker visas'?*
What do you need help with under 'Get help with the cost of living'?*
What do you need help with under 'Help with debt'?*
What do you need help with under 'Using a food bank'?*
What do you need help with under 'Debt solutions'?*
What do you need help with under 'Budgeting'?*
What do you need help with under 'Mortgage problems'?*
What do you need help with under 'Rent arrears'?*
What do you need help with under 'Action your creditor can take'?*
What do you need help with under 'Borrowing money'?*
What do you need help with under 'Banking'?*
What do you need help with under 'Pensions'?*
What do you need help with under 'Getting financial advice'?*
What do you need help with under 'Template letters to creditors'?*
What do you need help with under 'Gambling problems'?*
What do you need help with under 'Getting tax advice'?*
What do you need help with in Energy?*
What do you need help with in Holidays and transport?*
What do you need help with in Buying or repairing a car?*
What do you need help with in Scams?*
What do you need help with in Something's gone wrong with a purchase?*
What do you need help with in Insurance?*
What do you need help with in Water?*
What do you need help with in Phone, internet or TV?*
What do you need help with in Home improvements?*
What do you need help with in You've changed your mind?*
What do you need help with in Post?*
What do you need help with in Get more help?*
What do you need help with in Template letters?*
What do you need help with in Event tickets?*
What do you need help with in Vets and pets?*
What do you need help with in Check before you apply?*
What do you need help with in Benefits - introduction?*
What do you need help with in Universal Credit?*
What do you need help with in Help on a low income?*
What do you need help with in Sick or disabled people and carers?*
What do you need help with in Child Benefit?*
What do you need help with in Support for mortgage interest (SMI)?*
What do you need help with in Bereavement and funeral benefits?*
What do you need help with in Armed forces and veterans?*
What do you need help with in Eviction?*
What do you need help with in Finding somewhere to live?*
What do you need help with in Homeless help?*
What do you need help with in Starting to rent from a private landlord?*
What do you need help with in Applying for council housing or a housing association home?*
What do you need help with in Deposits?*
What do you need help with in Paying rent?*
What do you need help with in Repairs and housing conditions if you're renting?*
What do you need help with in Fire safety?*
What do you need help with in Complaints about landlords and letting agents?*
What do you need help with in Renting with other people?*
What do you need help with in Ending an occupation contract?*
What do you need help with in Moving to another council or housing association home?*
What do you need help with in Staying in your council home when someone dies?*
What do you need help with in Discrimination?*
What do you need help with in Council tax?*
What do you need help with in Problems with neighbours?*
What do you need help with in Right to reside in the UK?*
What do you need help with in If you've recently moved to the UK?*
What do you need help with in Buying and selling a home?*
What do you need help with in Mortgage problems?*
What do you need help with in Improving your home?*
What do you need help with in University accommodation?*
What do you need help with in Lodging and subletting?*
What do you need help with in Care homes?*
What do you need help with in Mobile homes?*
What do you need help with in Squatting?*
What do you need help with in Excluded occupiers and basic protection?*
What do you need help with in Armed forces?*
What do you need help with under Employment basics?*
What do you need help with under Pay?*
What do you need help with under Sick pay?*
What do you need help with under Working hours and rest breaks?*
What do you need help with under Time off work?*
What do you need help with under Holidays and holiday pay?*
What do you need help with under Maternity and parental rights?*
What do you need help with under Negotiating with your employer?*
What do you need help with under Grievance meetings?*
What do you need help with under Disciplinary meetings?*
What do you need help with under Dismissal?*
What do you need help with under Redundancy?*
What do you need help with under Resigning?*
What do you need help with under After leaving your job?*
What do you need help with under Employment tribunals?*
What do you need help with under Discrimination at work?*
What do you need help with under Agency workers?*
What do you need help with under Flexible working?*
What do you need help with under Right to work in the UK?*
What do you need help with under Safety at work?*
What do you need help with under Children?*
What do you need help with under Detriment?*
What do you need help with under Getting a job?*
What do you need help with under Get help?*
Based on what you've told us here is a useful link to visit
👉 Check if you're protected from discrimination
As none of the options match what you're looking for i recommend you view our Wales discrimination page.
👉 Learn more about how to deal with discrimination
Here's a helpful resource to guide you further:
👉 Finding free or affordable legal help
Here's a helpful resource to guide you further:
👉 Rape and sexual assault
Here's a helpful resource to guide you further:
👉 Going to court without a solicitor or barrister
Here's a helpful resource to guide you further:
👉 Going to court as a witness
Here's a helpful resource to guide you further:
👉 Small claims
Here's a helpful resource to guide you further:
👉 If you have a court hearing by phone or video call
Here's a helpful resource to guide you further:
👉 A business takes legal action against you to recover losses for theft
Here's a helpful resource to guide you further:
👉 Appealing against a parking ticket when someone else was driving
Here's a helpful resource to guide you further:
👉 Appealing a parking ticket if you have a Blue Badge
Here's a helpful resource to guide you further:
👉 When to appeal a parking ticket
Here's a helpful resource to guide you further:
👉 Appealing a parking ticket
Here's a helpful resource to guide you further:
👉 Stop being chased for a parking ticket
Here's a helpful resource to guide you further:
👉 Human rights
Here's a helpful resource to guide you further:
👉 Children's rights in Wales
Here's a helpful resource to guide you further:
👉 Young people's rights
Based on what you've told us, here is a useful link to visit:
👉 Check what type of discrimination you've experienced
Based on what you've told us, here is a useful link to visit:
👉 Taking action about discrimination
Based on what you've told us, here is a useful link to visit:
👉 Discrimination because of disability
Based on what you've told us, here is a useful link to visit:
👉 Discrimination because of race, religion or belief
Based on what you've told us, here is a useful link to visit:
👉 Discrimination because of sex or sexual orientation
Based on what you've told us, here is a useful link to visit:
👉 Hate crime
Based on what you've told us, here is a useful link to visit:
👉 Public sector discrimination
Based on what you've told us, here is a useful link to visit:
👉 Public sector equality duty
Based on what you've told us, here is a useful link to visit:
👉 Claiming compensation for a personal injury
Based on what you've told us, here is a useful link to visit:
👉 None of the above
Here's a helpful resource to guide you further:
👉 Getting married
Here's a helpful resource to guide you further:
👉 Living together and marriage - legal differences
Here's a helpful resource to guide you further:
👉 Registering a civil partnership
Here's a helpful resource to guide you further:
👉 Living together and civil partnership - legal differences
Here's a helpful resource to guide you further:
👉 Deciding what to do when you separate
Here's a helpful resource to guide you further:
👉 Using mediation to help you separate
Here's a helpful resource to guide you further:
👉 Ways to end your marriage or civil partnership
Here's a helpful resource to guide you further:
👉 Getting a divorce or ending your civil partnership
Here's a helpful resource to guide you further:
👉 Arranging financial support after you separate
Here's a helpful resource to guide you further:
👉 Help with legal fees when you separate
Here's a helpful resource to guide you further:
👉 Benefits and help with council tax when you separate
Here's a helpful resource to guide you further:
👉 Dividing up money and belongings when you separate
Here's a helpful resource to guide you further:
👉 Making child arrangements
Here's a helpful resource to guide you further:
👉 Your child arrangements aren't working
Here's a helpful resource to guide you further:
👉 Your ex-partner is taking your children without consent
Here's a helpful resource to guide you further:
👉 What happens to your home when you separate
Here's a helpful resource to guide you further:
👉 If your ex-partner is trying to make you leave
Here's a helpful resource to guide you further:
👉 If your ex-partner has left your home
Here's a helpful resource to guide you further:
👉 Transferring property for the benefit of children
Here's a helpful resource to guide you further:
👉 What to do after a death
Here's a helpful resource to guide you further:
👉 Dealing with the financial affairs of someone who has died
Here's a helpful resource to guide you further:
👉 Arranging a funeral
Here's a helpful resource to guide you further:
👉 Complaining about a funeral
Here's a helpful resource to guide you further:
👉 Making a will
Here's a helpful resource to guide you further:
👉 Who can inherit if there's no will
Here's a helpful resource to guide you further:
👉 What to do if someone dies abroad
Here's a helpful resource to guide you further:
👉 Domestic abuse
Here's a helpful resource to guide you further:
👉 Rape and sexual assault
Here's a helpful resource to guide you further:
👉 Domestic violence and abuse - getting help
Here's a helpful resource to guide you further:
👉 Female genital mutilation (FGM)
Here's a helpful resource to guide you further:
👉 Child maintenance
Here's a helpful resource to guide you further:
👉 Protecting children
Here's a helpful resource to guide you further:
👉 Local council support for children and families
Here's a helpful resource to guide you further:
👉 Children's Commissioner for Wales
Here's a helpful resource to guide you further:
👉 Young people and family
Here's a helpful resource to guide you further:
👉 Carers: help and support
Here's a helpful resource to guide you further:
👉 Social services complaints
Here's a helpful resource to guide you further:
👉 Direct payments
Here's a helpful resource to guide you further:
👉 Managing affairs for someone else
Here's a helpful resource to guide you further:
👉 Overview of discrimination in education
Here's a helpful resource to guide you further:
👉 Disability discrimination in schools
Here's a helpful resource to guide you further:
👉 Sorting out school problems
Here's a helpful resource to guide you further:
👉 Help with school costs
Here's a helpful resource to guide you further:
👉 Taking action about discrimination in education
Here's a helpful resource to guide you further:
👉 Check if you can get pre-settled status or settled status
Here's a helpful resource to guide you further:
👉 Check if your family members can get pre-settled status or settled status
Here's a helpful resource to guide you further:
👉 Preparing to apply for pre-settled and settled status
Here's a helpful resource to guide you further:
👉 Applying for pre-settled and settled status
Here's a helpful resource to guide you further:
👉 Updating and proving your pre-settled or settled status
Here's a helpful resource to guide you further:
👉 Switching from pre-settled to settled status
Here's a helpful resource to guide you further:
👉 Problems with your settled status decision
Here's a helpful resource to guide you further:
👉 Getting visas for your partner and children to live in the UK
Here's a helpful resource to guide you further:
👉 Getting a visa for your adult family member to join you in the UK
Here's a helpful resource to guide you further:
👉 Staying in the UK as the parent of a child who lives here
Here's a helpful resource to guide you further:
👉 Extending your family visa
Here's a helpful resource to guide you further:
👉 Getting a permanent right to live in the UK if you have a family visa
Here's a helpful resource to guide you further:
👉 Check if your child can get a permanent right to live in the UK
Here's a helpful resource to guide you further:
👉 Applying for family visas or indefinite leave
Here's a helpful resource to guide you further:
👉 Getting a visitor visa for family and friends
Here's a helpful resource to guide you further:
👉 Becoming a British citizen
Here's a helpful resource to guide you further:
👉 Getting British citizenship for children
Here's a helpful resource to guide you further:
👉 Deciding if citizenship is right for you
Here's a helpful resource to guide you further:
👉 Applying for British citizenship
Here's a helpful resource to guide you further:
👉 Check if your immigration status lets you get benefits and help with housing
Here's a helpful resource to guide you further:
👉 Check if your immigration status lets you get free healthcare
Here's a helpful resource to guide you further:
👉 Getting an online immigration status (eVisa)
Here's a helpful resource to guide you further:
👉 If you're from Ukraine and your visa is ending
Here's a helpful resource to guide you further:
👉 If your visa application is delayed
Here's a helpful resource to guide you further:
👉 If you've overstayed your visa or leave
Here's a helpful resource to guide you further:
👉 Staying in the UK on a visa without your partner
Here's a helpful resource to guide you further:
👉 Offering to let someone from Ukraine stay with you
Here's a helpful resource to guide you further:
👉 After you get refugee status
Here's a helpful resource to guide you further:
👉 Prepare for an asylum interview
Here's a helpful resource to guide you further:
👉 Report human trafficking
Here's a helpful resource to guide you further:
👉 What to do if you've been trafficked
Here's a helpful resource to guide you further:
👉 Your options if you're in the UK illegally
Here's a helpful resource to guide you further:
👉 If your child is living in the UK illegally
Here's a helpful resource to guide you further:
👉 If you're going to be deported from the UK
Here's a helpful resource to guide you further:
👉 Proving your right to live in the UK with the Windrush scheme
Here's a helpful resource to guide you further:
👉 Get specialist immigration advice
Here's a helpful resource to guide you further:
👉 Problems with work if you have a Health and Care Worker visa
Here's a helpful resource to guide you further:
👉 Losing your job if you have a Health and Care Worker visa
Here's a helpful resource to guide you further:
👉 Get help with the cost of living
Here's a helpful resource to guide you further:
👉 Get help with costs if you have a child or you’re pregnant
Here's a helpful resource to guide you further:
👉 Taking the first step if you need financial support
Here's a helpful resource to guide you further:
👉 Start dealing with your debts
Here's a helpful resource to guide you further:
👉 Dealing with urgent debts
Here's a helpful resource to guide you further:
👉 Using a food bank
Here's a helpful resource to guide you further:
👉 Bankruptcy
Here's a helpful resource to guide you further:
👉 Individual voluntary arrangements (IVAs)
Here's a helpful resource to guide you further:
👉 Debt management plans
Here's a helpful resource to guide you further:
👉 Debt relief orders
Here's a helpful resource to guide you further:
👉 Administration orders
Here's a helpful resource to guide you further:
👉 Debt remedy tool
Here's a helpful resource to guide you further:
👉 Work out your budget
Here's a helpful resource to guide you further:
👉 Get help if you’re struggling to pay your bills
Here's a helpful resource to guide you further:
👉 Reducing your monthly mortgage payments
Here's a helpful resource to guide you further:
👉 Help dealing with mortgage debts
Here's a helpful resource to guide you further:
👉 If you want to sell your home and rent it back
Here's a helpful resource to guide you further:
👉 Selling your property to help pay off your mortgage debts
Here's a helpful resource to guide you further:
👉 If your mortgage lender takes you to court
Here's a helpful resource to guide you further:
👉 After your possession hearing
Here's a helpful resource to guide you further:
👉 Eviction for mortgage arrears
Here's a helpful resource to guide you further:
👉 Dealing with rent arrears
Here's a helpful resource to guide you further:
👉 You are taken to court for rent arrears
Here's a helpful resource to guide you further:
👉 Eviction for rent arrears
Here's a helpful resource to guide you further:
👉 Bailiffs
Here's a helpful resource to guide you further:
👉 If you're being taken to court for debt
Here's a helpful resource to guide you further:
👉 Changing a court order for debt
Here's a helpful resource to guide you further:
👉 How a creditor can get information about your finances
Here's a helpful resource to guide you further:
👉 Creditor takes money from your bank account
Here's a helpful resource to guide you further:
👉 If a creditor takes money from your wages
Here's a helpful resource to guide you further:
👉 Charging orders
Here's a helpful resource to guide you further:
👉 Harassment by creditors
Here's a helpful resource to guide you further:
👉 Types of borrowing
Here's a helpful resource to guide you further:
👉 Getting the best credit deal
Here's a helpful resource to guide you further:
👉 How lenders decide whether to give you credit
Here's a helpful resource to guide you further:
👉 County court judgments and your credit rating - overview
Here's a helpful resource to guide you further:
👉 Credit cards
Here's a helpful resource to guide you further:
👉 Cancelling a loan or credit agreement
Here's a helpful resource to guide you further:
👉 Paying off a credit agreement early
Here's a helpful resource to guide you further:
👉 Top tips for borrowing
Here's a helpful resource to guide you further:
👉 Getting a bank account
Here's a helpful resource to guide you further:
👉 Stopping a future payment on your debit or credit card
Here's a helpful resource to guide you further:
👉 Banking – security and fraud
Here's a helpful resource to guide you further:
👉 Complaints about banks and building societies
Here's a helpful resource to guide you further:
👉 Your payment card was used without your permission – distance sales
Here's a helpful resource to guide you further:
👉 Types of pension
Here's a helpful resource to guide you further:
👉 Starting a pension
Here's a helpful resource to guide you further:
👉 Nearing retirement
Here's a helpful resource to guide you further:
👉 Get ready for your Pension Wise appointment
Here's a helpful resource to guide you further:
👉 Getting financial advice
Here's a helpful resource to guide you further:
👉 Check if a financial service has followed the rules
Here's a helpful resource to guide you further:
👉 Guidelines for using the letter templates
Here's a helpful resource to guide you further:
👉 Holding letter - ask creditors to hold off
Here's a helpful resource to guide you further:
👉 Holding letter for joint account - ask creditors to hold off
Here's a helpful resource to guide you further:
👉 No money to pay creditors - letter
Here's a helpful resource to guide you further:
👉 No money to pay creditors - joint letter
Here's a helpful resource to guide you further:
👉 Offer to non-priority creditor - letter
Here's a helpful resource to guide you further:
👉 Offer to non-priority creditor - joint letter
Here's a helpful resource to guide you further:
👉 Request to write off a debt - letter
Here's a helpful resource to guide you further:
👉 Request to write off a joint debt - letter
Here's a helpful resource to guide you further:
👉 Ending a joint hire purchase or a conditional sale agreement - letter
Here's a helpful resource to guide you further:
👉 Ending a hire purchase or a conditional sale agreement - letter
Here's a helpful resource to guide you further:
👉 Get help with gambling problems
Here's a helpful resource to guide you further:
👉 If you're worried about someone's gambling
Here's a helpful resource to guide you further:
👉 Getting tax advice
Here's a helpful resource to guide you further:
👉 Your energy supply
Here's a helpful resource to guide you further:
👉 Travelling in Europe
Here's a helpful resource to guide you further:
👉 Claim compensation if your flight's delayed or cancelled
Here's a helpful resource to guide you further:
👉 Cancelling a package holiday
Here's a helpful resource to guide you further:
👉 Claim compensation for a holiday
Here's a helpful resource to guide you further:
👉 Get airline compensation for lost or delayed luggage
Here's a helpful resource to guide you further:
👉 Getting a refund for a cancelled or delayed train
Here's a helpful resource to guide you further:
👉 Buying a used car
Here's a helpful resource to guide you further:
👉 Problem with a used car
Here's a helpful resource to guide you further:
👉 Problem with a car repair
Here's a helpful resource to guide you further:
👉 If the car you bought is still on hire purchase
Here's a helpful resource to guide you further:
👉 Getting help from a motor trade association
Here's a helpful resource to guide you further:
👉 Find an approved garage
Here's a helpful resource to guide you further:
👉 Check if something might be a scam
Here's a helpful resource to guide you further:
👉 Check if you can get your money back after a scam
Here's a helpful resource to guide you further:
👉 What to do if you've been scammed
Here's a helpful resource to guide you further:
👉 Report a scam
Here's a helpful resource to guide you further:
👉 Get emotional support if you’ve been scammed
Here's a helpful resource to guide you further:
👉 Get help with scams
Here's a helpful resource to guide you further:
👉 If you want a refund for travel because of coronavirus
Here's a helpful resource to guide you further:
👉 Return faulty goods
Here's a helpful resource to guide you further:
👉 Claim using a warranty or guarantee
Here's a helpful resource to guide you further:
👉 If a company stops trading or goes out of business
Here's a helpful resource to guide you further:
👉 If something is advertised at the wrong price
Here's a helpful resource to guide you further:
👉 Report fake or counterfeit goods
Here's a helpful resource to guide you further:
👉 If something you ordered hasn't arrived
Here's a helpful resource to guide you further:
👉 If you think you've bought stolen goods
Here's a helpful resource to guide you further:
👉 If your clothes have been lost or damaged by a dry cleaner
Here's a helpful resource to guide you further:
👉 Claim compensation if an item or product causes damage
Here's a helpful resource to guide you further:
👉 Getting your money back if you paid by card or PayPal
Here's a helpful resource to guide you further:
👉 If you're unhappy about poor service
Here's a helpful resource to guide you further:
👉 Insurance claims
Here's a helpful resource to guide you further:
👉 Problems with insurance policies
Here's a helpful resource to guide you further:
👉 Types of insurance
Here's a helpful resource to guide you further:
👉 Cancelling an insurance policy
Here's a helpful resource to guide you further:
👉 Paying your water bill
Here's a helpful resource to guide you further:
👉 Problems with paying your water bill
Here's a helpful resource to guide you further:
👉 Interruptions to your water supply
Here's a helpful resource to guide you further:
👉 Complaints about your water supply
Here's a helpful resource to guide you further:
👉 Sewerage
Here's a helpful resource to guide you further:
👉 Check how to switch your internet, phone or TV provider
Here's a helpful resource to guide you further:
👉 If you’re struggling to pay your phone, internet or TV bill
Here's a helpful resource to guide you further:
👉 Cancelling a phone, TV, internet or mobile contract
Here's a helpful resource to guide you further:
👉 Dispute a mobile, phone, internet or TV bill
Here's a helpful resource to guide you further:
👉 Problem with an app, software or download
Here's a helpful resource to guide you further:
👉 Stop getting nuisance calls and texts
Here's a helpful resource to guide you further:
👉 What to do if your mobile phone is lost or stolen
Here's a helpful resource to guide you further:
👉 Complain about a premium rate phone charge or text message
Here's a helpful resource to guide you further:
👉 Check how much a call will cost
Here's a helpful resource to guide you further:
👉 Check your personal alarm will work after the landline switch off
Here's a helpful resource to guide you further:
👉 Before you get work done on your home
Here's a helpful resource to guide you further:
👉 Problem with building work, decorating or home improvements
Here's a helpful resource to guide you further:
👉 Cancelling building or decorating work
Here's a helpful resource to guide you further:
👉 Changing your mind about something you've bought
Here's a helpful resource to guide you further:
👉 Cancelling a gym membership
Here's a helpful resource to guide you further:
👉 Cancelling a service you’ve arranged
Here's a helpful resource to guide you further:
👉 If you were misled or pressured into buying something you didn’t want
Here's a helpful resource to guide you further:
👉 Cancel something you bought on hire purchase
Here's a helpful resource to guide you further:
👉 Stop getting junk mail
Here's a helpful resource to guide you further:
👉 Check post collection and delivery times
Here's a helpful resource to guide you further:
👉 If your post has been damaged, lost or delayed by Royal Mail
Here's a helpful resource to guide you further:
👉 Claiming compensation from Royal Mail
Here's a helpful resource to guide you further:
👉 If you’re not happy with Royal Mail’s decision about compensation
Here's a helpful resource to guide you further:
👉 Solve an ongoing consumer problem with a business seller
Here's a helpful resource to guide you further:
👉 Reporting to Trading Standards
Here's a helpful resource to guide you further:
👉 If you need more help in the Channel Islands or the Isle of Man
Here's a helpful resource to guide you further:
👉 Contact the consumer service
Here's a helpful resource to guide you further:
👉 Find a trader and check you can trust them
Here's a helpful resource to guide you further:
👉 Consumer template letters
Here's a helpful resource to guide you further:
👉 Buying event tickets safely online
Here's a helpful resource to guide you further:
👉 Complaining about an event
Here's a helpful resource to guide you further:
👉 Getting a refund on an event ticket
Here's a helpful resource to guide you further:
👉 Illegal ticketing websites
Here's a helpful resource to guide you further:
👉 Complaining about a vet
Here's a helpful resource to guide you further:
👉 Pet gets ill or dies after buying
Here's a helpful resource to guide you further:
👉 Check if you have the right to reside for benefits
Here's a helpful resource to guide you further:
👉 Getting benefits if you’ve recently moved to the UK
Here's a helpful resource to guide you further:
👉 Check what benefits you can get
Here's a helpful resource to guide you further:
👉 Payment of benefits and tax credits
Here's a helpful resource to guide you further:
👉 How volunteering affects your benefits - overview
Here's a helpful resource to guide you further:
👉 Problems with benefits and tax credits
Here's a helpful resource to guide you further:
👉 Before you apply for Universal Credit
Here's a helpful resource to guide you further:
👉 Moving from other benefits
Here's a helpful resource to guide you further:
👉 Claiming Universal Credit
Here's a helpful resource to guide you further:
👉 If you're sick or disabled
Here's a helpful resource to guide you further:
👉 What you'll need to do on Universal Credit
Here's a helpful resource to guide you further:
👉 While you're on Universal Credit
Here's a helpful resource to guide you further:
👉 Problems with your payment
Here's a helpful resource to guide you further:
👉 If you've been sanctioned
Here's a helpful resource to guide you further:
👉 Universal credit
Here's a helpful resource to guide you further:
👉 Housing Benefit
Here's a helpful resource to guide you further:
👉 Working and child tax credits
Here's a helpful resource to guide you further:
👉 Jobseeker's Allowance (JSA)
Here's a helpful resource to guide you further:
👉 Pension Credit
Here's a helpful resource to guide you further:
👉 Income Support
Here's a helpful resource to guide you further:
👉 Check what benefits to claim if you’re sick or disabled
Here's a helpful resource to guide you further:
👉 Employment and Support Allowance (ESA)
Here's a helpful resource to guide you further:
👉 Personal Independence Payment
Here's a helpful resource to guide you further:
👉 Disability Living Allowance for children
Here's a helpful resource to guide you further:
👉 Attendance Allowance
Here's a helpful resource to guide you further:
👉 Carer's Allowance
Here's a helpful resource to guide you further:
👉 If you're an adult on Disability Living Allowance
Here's a helpful resource to guide you further:
👉 Getting benefits if you got ill or were injured at work
Here's a helpful resource to guide you further:
👉 Help for disabled travellers
Here's a helpful resource to guide you further:
👉 Before you claim
Here's a helpful resource to guide you further:
👉 Help with your claim
Here's a helpful resource to guide you further:
👉 Child Benefit appeals
Here's a helpful resource to guide you further:
👉 Deciding if you should apply for SMI
Here's a helpful resource to guide you further:
👉 Apply for SMI
Here's a helpful resource to guide you further:
👉 Check if a change affects your SMI
Here's a helpful resource to guide you further:
👉 How to claim bereavement benefits
Here's a helpful resource to guide you further:
👉 Benefits and concessions for the armed forces, veterans and their families
Here's a helpful resource to guide you further:
👉 Get advice about health costs and services
Here's a helpful resource to guide you further:
👉 Eviction
Here's a helpful resource to guide you further:
👉 If you need to find somewhere to live
Here's a helpful resource to guide you further:
👉 Homeless help
Here's a helpful resource to guide you further:
👉 Preparing to rent from a private landlord
Here's a helpful resource to guide you further:
👉 Information landlords ask for when you start renting
Here's a helpful resource to guide you further:
👉 Check the costs of starting to rent from a private landlord
Here's a helpful resource to guide you further:
👉 If you need a guarantor to start renting a home
Here's a helpful resource to guide you further:
👉 Getting on the waiting list for a council home
Here's a helpful resource to guide you further:
👉 Challenge the council’s decision about your housing application
Here's a helpful resource to guide you further:
👉 Refusing an offer of an unsuitable council home
Here's a helpful resource to guide you further:
👉 Check if your landlord has to protect your deposit
Here's a helpful resource to guide you further:
👉 Getting your rent deposit back if you rent privately
Here's a helpful resource to guide you further:
👉 If your landlord didn’t follow the deposit rules
Here's a helpful resource to guide you further:
👉 Get help with the cost of renting privately
Here's a helpful resource to guide you further:
👉 Dealing with rent arrears
Here's a helpful resource to guide you further:
👉 Check if your landlord can increase your rent
Here's a helpful resource to guide you further:
👉 Challenging a rent increase
Here's a helpful resource to guide you further:
👉 Repairs and housing conditions if you're renting
Here's a helpful resource to guide you further:
👉 Making sure your flat is fire safe
Here's a helpful resource to guide you further:
👉 If your flat isn't fire safe
Here's a helpful resource to guide you further:
👉 You've been told your flat is fire safe but disagree
Here's a helpful resource to guide you further:
👉 Complaining about your private landlord
Here's a helpful resource to guide you further:
👉 Complaining about your letting agent
Here's a helpful resource to guide you further:
👉 Claiming compensation from your landlord
Here's a helpful resource to guide you further:
👉 Check your rights if you share accommodation
Here's a helpful resource to guide you further:
👉 If you want to end your occupation contract
Here's a helpful resource to guide you further:
👉 Moving to another council home or housing association home
Here's a helpful resource to guide you further:
👉 Staying in your council home when someone dies
Here's a helpful resource to guide you further:
👉 Discrimination in housing
Here's a helpful resource to guide you further:
👉 Check how council tax works and if you have to pay
Here's a helpful resource to guide you further:
👉 Check if you can pay less council tax
Here's a helpful resource to guide you further:
👉 Applying for Council Tax Reduction
Here's a helpful resource to guide you further:
👉 Reporting changes if you get Council Tax Reduction
Here's a helpful resource to guide you further:
👉 Paying council tax if you’re a student
Here's a helpful resource to guide you further:
👉 Complaining about your neighbour
Here's a helpful resource to guide you further:
👉 If your neighbour is complaining about you
Here's a helpful resource to guide you further:
👉 If you disagree with your neighbour about a wall or fence
Here's a helpful resource to guide you further:
👉 If you disagree with your neighbour about a tree or hedge
Here's a helpful resource to guide you further:
👉 Check you have the ‘right to reside’ for housing
Here's a helpful resource to guide you further:
👉 Showing habitual residence to get help with housing
Here's a helpful resource to guide you further:
👉 Buying a home
Here's a helpful resource to guide you further:
👉 Calculate your monthly mortgage payments
Here's a helpful resource to guide you further:
👉 Selling a home
Here's a helpful resource to guide you further:
👉 Problems with buying and selling a home
Here's a helpful resource to guide you further:
👉 Problems with selling your home - delayed completion and lease options contracts
Here's a helpful resource to guide you further:
👉 Mortgage problems
Here's a helpful resource to guide you further:
👉 Getting help with home improvements
Here's a helpful resource to guide you further:
👉 Planning permission
Here's a helpful resource to guide you further:
👉 If you're renting university accommodation
Here's a helpful resource to guide you further:
👉 If you want to move out of university accommodation
Here's a helpful resource to guide you further:
👉 If you're being evicted from university accommodation
Here's a helpful resource to guide you further:
👉 Lodging and subletting
Here's a helpful resource to guide you further:
👉 Check who can help you find a care home
Here's a helpful resource to guide you further:
👉 If you live in a mobile home in Wales
Here's a helpful resource to guide you further:
👉 Check what rights squatters have
Here's a helpful resource to guide you further:
👉 Check your rights if you're an excluded occupier
Here's a helpful resource to guide you further:
👉 Check your rights if you're an occupier with basic protection
Here's a helpful resource to guide you further:
👉 Get housing help if you’re leaving or have left the armed forces
Here's a helpful resource to guide you further:
👉 Check your employment status
Here's a helpful resource to guide you further:
👉 Check the terms of your employment contract
Here's a helpful resource to guide you further:
👉 Check if your employer can make changes to your contract
Here's a helpful resource to guide you further:
👉 If your employer hasn’t paid you what they owe you
Here's a helpful resource to guide you further:
👉 Getting paid less than minimum wage or living wage
Here's a helpful resource to guide you further:
👉 Getting paid when you leave a job
Here's a helpful resource to guide you further:
👉 Getting paid if your employer goes out of business or disappears
Here's a helpful resource to guide you further:
👉 Check what tips and service charges you're entitled to
Here's a helpful resource to guide you further:
👉 Check if you can get sick pay
Here's a helpful resource to guide you further:
👉 How to get sick pay
Here's a helpful resource to guide you further:
👉 If your employer refuses to pay you sick pay
Here's a helpful resource to guide you further:
👉 Getting money after your sick pay runs out
Here's a helpful resource to guide you further:
👉 Getting sick pay when you're pregnant
Here's a helpful resource to guide you further:
👉 Check if you're working more than the 48-hour limit
Here's a helpful resource to guide you further:
👉 If you're working too many hours
Here's a helpful resource to guide you further:
👉 Taking rest breaks at work
Here's a helpful resource to guide you further:
👉 Check your rights at work if you're under 18
Here's a helpful resource to guide you further:
👉 Working on bank holidays
Here's a helpful resource to guide you further:
👉 Check if you have to work on Sundays
Here's a helpful resource to guide you further:
👉 Check if you can take time off work
Here's a helpful resource to guide you further:
👉 Coronavirus - if you need to be off work to care for someone
Here's a helpful resource to guide you further:
👉 Check if you're entitled to paid holidays
Here's a helpful resource to guide you further:
👉 Taking your paid holiday
Here's a helpful resource to guide you further:
👉 If you can't take your holiday because you're ill
Here's a helpful resource to guide you further:
👉 Check you've got the right amount of holiday pay
Here's a helpful resource to guide you further:
👉 Working on bank holidays
Here's a helpful resource to guide you further:
👉 Check your maternity and parental rights
Here's a helpful resource to guide you further:
👉 Talking to your employer about a problem
Here's a helpful resource to guide you further:
👉 Using early conciliation
Here's a helpful resource to guide you further:
👉 Making a settlement agreement with your employer
Here's a helpful resource to guide you further:
👉 Dealing with grievances at work
Here's a helpful resource to guide you further:
👉 Letter to raise a grievance at work
Here's a helpful resource to guide you further:
👉 Complaint about a problem at work – grievance letter checklist
Here's a helpful resource to guide you further:
👉 Dealing with disciplinary action at work
Here's a helpful resource to guide you further:
👉 Preparing for a disciplinary or dismissal meeting
Here's a helpful resource to guide you further:
👉 If you have to go to a disciplinary meeting
Here's a helpful resource to guide you further:
👉 Who can accompany you to a disciplinary meeting
Here's a helpful resource to guide you further:
👉 Appealing against a disciplinary decision
Here's a helpful resource to guide you further:
👉 Check your rights if you're dismissed
Here's a helpful resource to guide you further:
👉 Check your rights if you're made redundant
Here's a helpful resource to guide you further:
👉 Resigning from your job
Here's a helpful resource to guide you further:
👉 Check your notice period when resigning
Here's a helpful resource to guide you further:
👉 If your employer says you've resigned
Here's a helpful resource to guide you further:
👉 Getting a job reference
Here's a helpful resource to guide you further:
👉 Getting paid when you leave a job
Here's a helpful resource to guide you further:
👉 If your employer says you owe them money
Here's a helpful resource to guide you further:
👉 If your employer says you can't work for a competitor
Here's a helpful resource to guide you further:
👉 Solving property disputes when you leave a job
Here's a helpful resource to guide you further:
👉 Taking your employer to a tribunal
Here's a helpful resource to guide you further:
👉 Dealing with discrimination at work
Here's a helpful resource to guide you further:
👉 Check if you're an agency worker
Here's a helpful resource to guide you further:
👉 Check your rights as an agency worker
Here's a helpful resource to guide you further:
👉 Check if your agency is paying you the right amount
Here's a helpful resource to guide you further:
👉 Check your parental rights as an agency worker
Here's a helpful resource to guide you further:
👉 If your agency stops giving you work or treats you unfairly
Here's a helpful resource to guide you further:
👉 Applying for flexible working
Here's a helpful resource to guide you further:
👉 If your employer refuses your flexible working request
Here's a helpful resource to guide you further:
👉 Check if you have the right to work in the UK
Here's a helpful resource to guide you further:
👉 Proving your right to work in the UK
Here's a helpful resource to guide you further:
👉 Coronavirus - if you're worried about working
Here's a helpful resource to guide you further:
👉 If you’re injured because of an accident at work
Here's a helpful resource to guide you further:
👉 Check your rights at work if you're under 18
Here's a helpful resource to guide you further:
👉 If you’re treated badly after using your employment rights
Here's a helpful resource to guide you further:
👉 If your job offer is withdrawn
Here's a helpful resource to guide you further:
👉 Get help with a problem at work
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